How it works
Runway helps you prepare for every adventure so you can explore more confidently than ever before
Step 1
Tell us about your trip
Select from recommended medications to add to your travel kit and complete a quick online questionnaire where you’ll provide details about your travel plans and medical history. This information enables our U.S.-licensed physicians to tailor recommendations specifically for you and evaluate if medication is appropriate for your trip.
Timeframe: 3-7 minutes
Step 2
Physician Review and Prescription
Our experienced physicians will review your information within 24 hours to determine the most appropriate medications for your trip. If suitable, they will prescribe FDA-approved medications tailored to your needs.
If a prescription isn’t appropriate, our physician will provide alternative recommendations through secure messaging.
Timeframe: 24 hours
Step 3
Fast, Free Delivery
Once prescribed, your medications are promptly shipped to your doorstep at no additional cost. Stay updated with real-time tracking, so you’ll know exactly when your medications will arrive—giving you one less thing to worry about before your trip.
Timeframe: 3-5 business days (to your door)
Step 4
Ongoing care
Our commitment doesn’t end with delivery. Enjoy unlimited chat-based access to our healthcare professionals before, during, and after your travels for any questions or concerns.
Timeframe: Instant Access 24/7
What it costs
Your health is worth it
A Runway consultation costs a fraction of a travel clinic and our medications are priced below average retail pricing. You are only charged if prescribed.
No searching for a doctor
Medication delivery directly to your door
Transparent pricing
No wait times
vs
in-person consultation
Limited access to travel clinics
Requires coordination with a pharmacy
Unknown pricing
Average 24 day wait for a doctor appointment
$30
Consultation Fee
Frequently Asked Questions
Runway is for adults traveling to regions where motion sickness, altitude sickness, traveler’s diarrhea, malaria, or sleeplessness may be common.
First, you will complete an online questionnaire to gather information about your upcoming travel and medical history. Next, a U.S. licensed physician will review your consultation to determine if you are a candidate for medication. If you are prescribed a treatment plan, your prescriptions will be mailed to you in a few days. Your provider remains available to answer any follow-up questions you may have about your treatment plan.
If your provider determines you are not eligible for prescription medication, they will contact you through our secure messaging portal to discuss next steps.
Yes. We take privacy seriously and have implemented strict security protocols to protect your information. Please read our Privacy Policy for additional information.
All healthcare professionals who may review your consultation are U.S. licensed physicians. Depending on your location, you are matched to a physician specifically licensed in your state to provide medical care.
After completing your online questionnaire, a physician will complete their review of your information within 24 hours.
Yes! Runway is available in all 50 states.
Please call 9-1-1 immediately.
An online consultation costs $30. If we are not able to support you, Runway will reimburse your consultation cost.
Your medication costs may vary depending on what is prescribed by your physician.
Runway does not accept insurance. While each insurance plan is different, many insurance providers do not cover medications or vaccines related to foreign travel. Similarly, Medicare does not cover any vaccines or medicines for foreign travel.
Upon completion of your online consultation, you will be charged a consultation fee. If after review by one of our licensed physicians, you are determined to be a candidate for prescription medication, you will be charged for this medication once it is fulfilled by our partner pharmacy.
Depending on your location, medications typically arrive within 3-5 business days after they are filled by our pharmacy.
Unfortunately, we cannot accept returns of any prescription products. If there is an error with your order, please contact us at support@runwayhealth.com
Please contact our support team at support@runwayhealth.com
Why choose Runway?
Worry less, explore more
Quick questionnaire for physician review
US-licensed healthcare providers
Fast and free shipping
FDA-approved prescription medication
Unlimited chat based care before, during and after your travel
